Seller Information
- When should I send tickets to the Buyer?
- Why is there a 0.01ȼ debit appearing on my statement?
- Why has my listing been removed from the site? / Why has my listing expired?
- I cannot verify my Ticketmaster barcodes. / I am experiencing an error when entering my Ticketmaster barcodes.
- When can I expect my payment?
- What is the Seller Agreement for Ticketmaster Resale?
- It’s been more than 10 business days after the event and I have not received payment.
- How do I add notes/restrictions/more details to my listing?
- I live overseas. Can I sell a ticket to an event in New Zealand?
- Is my ticket listing live?
- How do I upload/supply tickets for my buyer?
- How do I remove my listing?
- I am getting an error message when trying to enter bank details. / The sytem will not accept my payment information.
- My event is not listed / not available on TM Resale. What do I do?
- My tickets are Venue/Box Office collect. Can I sell them?
- Can I sell Print-At-Home/Ticketmaster tickets?
- Can I sell Child/Junior/Concession tickets on Ticketmaster Resale?
- Can I increase/decrease the price of my listing?
- How do I get paid? / How is payment processed for my sale?
- Can I cancel the sale?