Please make sure you treat your tickets like cash and store them safely. Please do not post photos or display them on social media to prevent fraudulent behaviour. If your barcodes are affected or damaged, the ticket may not be valid at the event. As we are a secondary marketplace, we don’t have the ability to reissue or duplicate lost or damaged tickets.
Articles in this section
- What is the Buyer Guarantee? / How am I protected as a buyer?
- When will I receive my ticket?
- What is a Ticketmaster Verified ticket?
- I've purchased a ticket and my event is tonight! How will I receive my tickets?
- What happens to my money when I buy a ticket?
- Can I use a Ticketmaster gift card or voucher?
- Will my tickets have a restricted view?
- Will my seats be together/consecutive?
- Why is the price displayed on my ticket different to what I paid?
- Why are there Ticketmaster Resale fees and delivery fees?