If you make a purchase outside standard business hours, your order confirmation email may be delayed. Please check your bank statement to see if you have been charged by Ticketmaster Resale. If you do not receive an order confirmation email within 24 hours and you have been charged for a purchase, please let us know by submitting a request below.
Articles in this section
- What is the Buyer Guarantee? / How am I protected as a buyer?
- When will I receive my ticket?
- What is a Ticketmaster Verified ticket?
- I've purchased a ticket and my event is tonight! How will I receive my tickets?
- What happens to my money when I buy a ticket?
- Can I use a Ticketmaster gift card or voucher?
- Will my tickets have a restricted view?
- Will my seats be together/consecutive?
- Why is the price displayed on my ticket different to what I paid?
- Why are there Ticketmaster Resale fees and delivery fees?